Privacy policy

Last updated on 2025-08-28

Welcome to our online store - www.luruvia.lt

We value your trust and are committed to protecting your personal data. In this privacy policy, we describe what data we collect, how we use it, and how we protect it.

1. What data do we collect?

  • Personal data: Your first name, last name, address, email address, and phone number provided when placing an order.

  • Payment information: Processed by secure third-party payment platforms and not stored in our system.

  • Technical data: IP address, browsing history, cookies, device type, used on our website.

2. How do we use your data?

We collect data for the following purposes:

  • Process orders and provide services.

  • Inform you about the status of your order and provide customer service.

  • Send newsletters and promotional offers (only with your consent).

  • Improve the functionality of the website and user experience.

3. Orders and payments

  • All orders placed on our website are considered an offer to purchase goods under these terms and conditions.

  • By placing an order, you confirm that all the information you have provided is accurate and correct.

  • We accept payments by credit/debit cards and electronic banking. Payments can only be made in euros using the Shopify Payments and Makecommerce payment systems.

  • Payments in the online store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475), Therefore, your personal information required for payment and confirmation will be transferred to Maksekeskus AS.

4. Data storage

  • Data is stored in accordance with the requirements of the EU General Data Protection Regulation (GDPR).

  • Personal data is stored for as long as necessary to process orders and fulfill legal obligations.

5. Your rights

You have the right to:

  • View, change, or delete your personal data.

  • Request that we stop processing your data for direct marketing purposes.

  • Lodge a complaint with a supervisory authority if you believe that your data is being processed improperly.

6. Data sharing

Your data may only be transferred to:

  • Third-party service providers (e.g., shipping or payment platforms) for order fulfillment.

  • Government agencies when required by law.

7. Cookies

We use cookies to ensure a better browsing experience. You can change your cookie settings in your browser at any time.

8. Contact Information

If you have any questions about our privacy policy or wish to exercise your rights, please contact us at: pagalba@luruvia.lt